AppStore Connect

Multiple AppStore Connect Account Management

Shipmunk enables users to manage multiple AppStore Connect accounts from a single platform, streamlining the management process.

• App Management: Users can oversee their apps, monitor build status, view bookmarked reviews, and directly reply to customer reviews, enhancing interaction and control.

• User Overview: Shipmunk provides visibility into the users within the account, allowing for efficient account management and oversight.

• Sales Trends Visualization: The tool presents sales trends reports in the form of beautiful graphs, making data analysis more intuitive and insightful.

• Quick Access to Financial Reports: Users can access and view financial reports quickly, aiding in prompt and informed decision-making regarding app performance and strategy.

Adding New AppStore Connect Account

Shipmunk uses the AppStore Connect API to interact with AppStore Connect, ensuring secure and direct communication with user accounts.

• Account Addition Requirements: To add a new Connect account, users will need their team ID, key ID, and private key, essential for secure authentication.

• Reference to Apple's Developer Documentation: Users are referred to Apple’s official documentation for a step-by-step guide on creating API keys: Creating API Keys for App Store Connect API (opens in a new tab).

• Admin Account Necessity: To generate keys, users must have an Admin account in App Store Connect, ensuring that only authorized personnel can access and manage the account.

• Multiple API Keys Generation: Users have the flexibility to generate multiple API keys with different roles, allowing tailored access and permissions for various needs.

• Key Generation Process: The process involves logging into App Store Connect, navigating to Users and Access, selecting the API Keys tab, and following the prompts to generate a new API key.

• Detailed Key Information: Post generation, users receive comprehensive details about the new key, including the name, key ID, a download link, and other pertinent information, facilitating easy management and reference.

Vendor ID

To access trends and financial reports through Shipmunk, users need their vendor ID, a unique identifier for anyone receiving payments through the App Store.

• Locating Vendor ID: Users can find their vendor ID by visiting the official Apple Developer link: View Payments and Proceeds (opens in a new tab).

• Importance of Vendor ID: The vendor ID is crucial for accessing detailed financial and sales reports, ensuring users can track and analyze their app's earnings effectively.

• Integration in Shipmunk: Once obtained, users input their vendor ID into Shipmunk to unlock comprehensive insights into their app's financial performance and sales trends.

Comprehensive Review Viewing

Shipmunk allows users to view customer reviews from various angles, sorting them by high rating, low rating, oldest, and latest, to gain a complete understanding of user feedback.

• Bookmarking Reviews: Users can bookmark reviews for future reference, making it easy to return to specific feedback or follow up on particular issues.

• Reply to Reviews: Shipmunk facilitates direct engagement with customers by enabling users to reply to reviews, enhancing customer service and interaction.

• Integrated Google Translate: Understanding global feedback is simplified as Shipmunk integrates Google Translate, allowing users to comprehend reviews in different languages and better respond to international user needs.